SOP-RS-01 : Receptionist Grooming standards
SOP-RS-02 : Answering Visitor Queries
SOP-RS-03 : Registering Out Patient Department Patients
SOP-RS-04 : Handling EPBAX
SOP-RS-05 : Fees collection pertaining to registration, fees for various Out Patient Department investigation / Procedures
SOP-RS-06 : Advance collection from patients getting admitted.
SOP-RS-07 : Attendant Pass
SOP-RS-08 : Appointment Card
SOP-RS-09 : Admission – Discharge Register
SOP-RS-10 : Doctor's Attendance Register
SOP-RS-11 : Maintenance Log Book
SOP-RS-12 : Dispatch Register
SOP-RS-13 : Medical Certificate Book
SOP-RS-14 : Death Certificate Book
SOP-RS-15 : Daily Report
SOP-RS-16 : Patient Suggestion/ Feedback Letter