Automotive SOPs - Accounts

Details

Category: Automotive

SOP-AC-01 : Role of Accounts
SOP-AC-02 : Accounts Organizational Structure
SOP-AC-03 : Accounting Metrics
SOP-AC-04 : Salary Processing
SOP-AC-05 : Various Governing Acts 
SOP-AC-06 : Provident Fund
SOP-AC-07 : Employee State Insurance
SOP-AC-08 : Insurance Requirements 
SOP-AC-09 : Intellectual Property Rights
SOP-AC-10 : Asset Management
SOP-AC-11 : Cost Reduction Initiatives
SOP-AC-12 : Service Tax Procedures
SOP-AC-13 : TDS procedure
SOP-AC-14 : Professional Tax
SOP-AC-15 : Value Added Tax
SOP-AC-16 : Luxury Tax

Automotive SOPs - Customer Service-Front Office Desk

Details

Category: Automotive

SOP-CS-01 : Receptionist Tasks
SOP-CS-02 : Taking Working Orders

Automotive SOPs - Batteries

Details

Category: Automotive

SOP-BA-01 : Battery Filling & Maintenance Procedure
SOP-BA-02 : Battery Test Procedure – Load Test
SOP-BA-03 : Cold Cranking Amps

Automotive SOPs - Human Resources

Details

Category: Automotive

SOP-HR-01 : Hiring Process
SOP-HR-02 : Outsourcing Process
SOP-HR-03 : Employee On-board Orientation
SOP-HR-04 : Roles of responsibilities of Front Office Executive
SOP-HR-05 : Roles of responsibilities of Service Manager
SOP-HR-06 : Roles of responsibilities of Technician
SOP-HR-07 : Honesty, Integrity and Teamwork Anthem
SOP-HR-08 : Annual Performance Review
SOP-HR-09 : Procedure for Lay-offs and Downsizing
SOP-HR-10 : Time Sheet Submission and Approval Process
SOP-HR-11 : Employee Benefits
SOP-HR-12: Travel Policies

Automotive SOPs - Sales & Marketing

Details

Category: Automotive

SOP-SM-01 : The Sales and Marketing Organization
SOP-SM-02 : Sales and Marketing functions
SOP-SM-03 : Terminologies in Sales and Marketing
SOP-SM-04 : The Sales Process
SOP-SM-05 : Negotiation Techniques
SOP-SM-06 : Customer Relationship Management
SOP-SM-07 : Effective Techniques in Sales
SOP-SM-08 : Marketing Techniques
SOP-SM-09 : Customer Service in Sales
SOP-SM-10 : Credit Policy
SOP-SM-11 : Booking Policy
SOP-SM-12 : Cancellation Policy
SOP-SM-13 : Discount Policy

Automotive SOPs - Vehicle Maintenance Facility Work Order

Details

Category: Automotive

SOP-VM-01 : Work Order Functions
SOP-VM-02 : Work Order Suggestions
SOP-VM-03 : Test Drive
SOP-VM-04 : Preventive Maintenance
SOP-VM-05 : Service Calls
SOP-VM-06 : General Assistants Daily Duties 

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